The user can log into One Port, but when he/she clicks the "Personal Information" or "Student and Financial Aid" links, an error message appears.

IE users can fix this by doing the following:

click Tools
click Internet Options
click Security tab
highlight the Internet Icon
click Custom level...
scroll down to "Display Mixed Cotent"
set to "Enable"
click OK
click OK

 

If this does not fix the problem, the user will need to contact ITS Helpdesk to a ticket assigned to someone in Academic Information Services to resync the OnePort account with Banner SSB.