Be sure your username is correct (typically your first initial, middle initial and the first 6 letters of your last name)

New students: Your initial password should be set prior to attempting to login by clicking on the "First Time Login" link.

All students: If you receive the error message "username/password pair not found" change your password by going to: http://oneport.unca.edu and click on the Change Password link. Passwords need to be changed every 90 days.

If you receive the error message "Account Disabled change your password by going to: http://oneport.unca.edu and click on the Change Password link. Passwords need to be changed every 90 days.

If you still get the error message "Account Disabled", please contact the ITS Help Desk by calling 828-251-6445 or send email to helpdesk@unca.edu so a work ticket can be entered to have your account re-enabled.