Be sure your username is correct (typically your first initial followed by the first 7 letters of your last name)

New Faculty and Staff: You should initially set your password by going to http://oneport.unca.edu and clicking on the "First Time Login" link. Passwords need to be changed every 90 days.

Staff: It may take a few weeks for your accounts to be created. Someone will contact you with your new username.

Faculty and Staff: If you recieve the error message "username/password pair not found", try changing your password by going to http://oneport.unca.edu and clicking on the "Change Password" link. Passwords need to be changed every 90 days.

If you receive the error message "Account Disabled", contact the ITS HelpDesk by calling (828) 251-6445 or by sending email to helpdesk@unca.edu so a work ticket can be assigned to someone in Administrative Information Systems.